SimpleHelp Path Traversal Vulnerability
n/a — n/a
SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.
7.2
7.0%
Vector breakdown
- Attack vector
- Network
- Attack complexity
- Low
- Privileges required
- High
- User interaction
- None
- Scope
- Unchanged
- Confidentiality
- High
- Integrity
- High
- Availability
- High
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H
- Published
- Jan 15, 2025
- Modified
- Apr 25, 2026
- Added to KEV
- Apr 24, 2026
- Federal patch due
- May 8, 2026
CISA required action
Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
Weakness classification
Proof-of-concept & exploitation references
Weaponization
Public repositories whose name or description references CVE-2024-57728, found via a live GitHub search at request time. These are community-sourced signals, not a verified working exploit - cross-check each one before relying on it, and treat higher star counts and recent activity as (weak) corroboration, not proof.
No public GitHub repositories referencing CVE-2024-57728 were found at last check. Absence here is not proof no exploit exists - see the references below for vendor advisories and write-ups.
References
Frequently asked questions
What is CVE-2024-57728?
SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.
How severe is CVE-2024-57728?
CVE-2024-57728 has a CVSS base score of 7.2 out of 10 (CVSS 3.1).
Is CVE-2024-57728 actively exploited in the wild?
Yes. CVE-2024-57728 is listed in the CISA Known Exploited Vulnerabilities (KEV) catalog, added Apr 24, 2026, meaning CISA has confirmed evidence of active exploitation. It is also flagged as used in ransomware campaigns.
What is the EPSS score for CVE-2024-57728?
7.0% - meaning FIRST.org's EPSS model estimates a 7.0% probability this vulnerability will be exploited in the wild within 30 days (93% percentile among all scored CVEs).
What type of vulnerability is CVE-2024-57728?
CVE-2024-57728 is classified under CWE-22 (CWE-22 Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal')).
Cross-checked against
Impactr finds and proves whether CVE-2024-57728 - or flaws like it - are actually reachable in your own web apps and APIs, with a reproducible exploit as evidence.
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