SimpleHelp Path Traversal Vulnerability
n/a — n/a
SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords.
7.5
95.2%
Vector breakdown
- Attack vector
- Network
- Attack complexity
- Low
- Privileges required
- None
- User interaction
- None
- Scope
- Unchanged
- Confidentiality
- High
- Integrity
- None
- Availability
- None
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
- Published
- Jan 15, 2025
- Modified
- Jun 17, 2026
- Added to KEV
- Feb 13, 2025
- Federal patch due
- Mar 6, 2025
CISA required action
Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.
Weakness classification
Proof-of-concept & exploitation references
Weaponization
Public repositories whose name or description references CVE-2024-57727, found via a live GitHub search at request time. These are community-sourced signals, not a verified working exploit - cross-check each one before relying on it, and treat higher star counts and recent activity as (weak) corroboration, not proof.
No public GitHub repositories referencing CVE-2024-57727 were found at last check. Absence here is not proof no exploit exists - see the references below for vendor advisories and write-ups.
References
Frequently asked questions
What is CVE-2024-57727?
SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords.
How severe is CVE-2024-57727?
CVE-2024-57727 has a CVSS base score of 7.5 out of 10 (CVSS 3.1).
Is CVE-2024-57727 actively exploited in the wild?
Yes. CVE-2024-57727 is listed in the CISA Known Exploited Vulnerabilities (KEV) catalog, added Feb 13, 2025, meaning CISA has confirmed evidence of active exploitation. It is also flagged as used in ransomware campaigns.
What is the EPSS score for CVE-2024-57727?
95.2% - meaning FIRST.org's EPSS model estimates a 95.2% probability this vulnerability will be exploited in the wild within 30 days (100% percentile among all scored CVEs).
Is there exploit tooling available for CVE-2024-57727?
Yes - a public Nuclei template referencing CVE-2024-57727 exist in public repositories we checked.
What type of vulnerability is CVE-2024-57727?
CVE-2024-57727 is classified under CWE-22 (CWE-22 Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal')).
Cross-checked against
Impactr finds and proves whether CVE-2024-57727 - or flaws like it - are actually reachable in your own web apps and APIs, with a reproducible exploit as evidence.
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